Established in February 2006 by our Directors, Jo and Jill, our company was built on the philosophy of delivering an exceptional, personalized service. By focusing on a select client base, we ensure every project receives the care and attention it deserves, achieving outstanding outcomes for our clients.
Our Outshine team are at the core of our business. They are integral to our success, fostering lasting industry friendships and trusted client relationships. Diversity, cultural recognition and identity, personal, professional development and self-care are embraced by the team within our daily activities, and the management of your conference.
With 25 years’ experience of conference management within the medical industry, Jo has worked with over 100 conference committees, and managed large event teams.
Jill has 25 years’ experience in the hospitality and catering industry. This spans all areas of event delivery: operational, co-ordination and sales/marketing, working in hotels and venues in the United Kingdom, Australia and New Zealand.
Originally from the UK, Annie has spent the majority of her ten-year career honing her skills working within corporate event agencies in London.
Fiona has over a decade’s experience working with small and multi-national organisations in the Training and Conference industry – spanning Europe, North America and Asia.
Outshine welcomed Sheryl to the team in May 2024. With extensive experience in hotel group bookings and recent management roles, Sheryl brings a wealth of knowledge in accommodation and hotel contracting.
Gary manages all aspects of Outshine’s financial services. His experience includes project management and financial management of a number of businesses with an annual turnover of NZ$12,000,000 per year.
Led by our hands-on Directors, Jo and Jill, you are assured of their active involvement in every conference, creating a tailored and memorable experience. Working closely with you at every stage, we provide exceptional personal service and outstanding results.
Our strong supplier relationships provide financial benefits which are yours to enjoy; no strings attached and completely open. Take advantage of our years of experience, extensive networks, and trusted partnerships, at no additional cost to your budget.
Outshine is focused on prioritizing our select and highly valued client requirements, safeguarding your organisational and personal goals, and providing continuity and stability for your conference.
A genuine commitment to the care of our surroundings, clients and suppliers guide our organisational operations, strategies and partnerships. The trust placed in our team and the quality of our work is demonstrated by our long-standing business relationships and a high volume of repeat conferences.
Outshine is a financial member of Business Events Industry Aotearoa (BEIA), and an Approved Professional Conference Organiser (PCO) member of BEIA.
A BEIA Approved PCO must meet certain criteria to ensure that they have the necessary systems, skills and experience required to run your event. The criteria set the bar high and have been designed so that only those who meet them, can call themselves a BEIA Approved PCO. A BEIA Approved PCO is also bound by a Code of Ethics, Rules and responsibilities as determined by BEIA. Additionally, all BEIA Approved PCOs must have proof of secure financial systems, compliance in tax reporting, and an in-depth knowledge of Health and Safety regulations. They must carry Public Liability insurance and have legal and accounting teams as part of their business structure. Outshine Conferences Pty Ltd is also a PCO Member of Australia.
Outshine are committed to the use of sustainable practices to limit our lasting impact on the surrounding environment and to work for best outcomes in an equitable, economically viable and ethical manner, to deliver our conferences. We aim to make all policies and information easily accessible to our clients, partners and delegates to provide support and inspire their participation.
We undertake to work in an environmentally responsible way, in our daily Outshine office operations, pre-arrival and on-site at our events.
We encourage all delegates, wherever possible, to carpool, use public transport or offset their carbon footprint when travelling to conference via organisations like Trees That Count and to think carefully re their consumption of single-use items while attending the conference ie hotel supplied daily use toiletries, towels and linen.
We actively promote the reduction and use of on-site printed material (i.e. handbooks, printed programs, social function tickets) where possible, and delegates will be encouraged to use digital resources (app and website) for conference information.
We aim for a zero use of on-site single use consumables (i.e., coffee cups, delegate satchels) at all events, with all delegates advised to bring their own water bottles and coffee keep-cups.
Delegate name badges are printed on recyclable paper, with recycling stations offered at the conclusion of the conference for the return of lanyards and the correct recycling of paper name badges.
Conference food choices and menus are to be locally and seasonally sourced to reduce the carbon footprint from freight transportation.
Information will be available via all conference websites as to local eco-friendly groups for delegates to support, by donating time or funds to the organisations of their choice.
We will work with the principles of the Tiaki promise in all conference promotion and destination information.
There will be the acknowledgement of delegate diversity, not limited to but including gender, religious, cultural, physical and social factors that may affect a delegate’s ability to participate successfully in a conference. By recognition of this diversity, we seek to enhance all delegates’ conference experience and deliver the best possible outcome for all.
We are actively promoting a zero waste policy within our exhibitions: exhibitors are advised that all packaging will need to be reused when packing out, or of a recyclable material, with no use of single use items (i.e., plastic packaging on a pen) by an exhibitor and the use of single item giveaways actively discouraged.
All speaker gifts will be purchased locally and will reflect the ideals within this environmental strategy statement.
Have a question, need advice or ready to request quote? Please give us a call, drop us an email or complete the contact form. We look forward to hearing from you.
With 25 years’ experience of conference management within the medical industry, Jo has worked with over 70 conference committees, and managed large event teams. With a further 15 years experience in executive assistant roles in the health service in New Zealand and the United Kingdom she has an extensive knowledge of the medical industry, medical terminology and understands the unique relationships that exist within our health services.
Jo’s particular strength is her ability to think strategically and logically. While she has an ability to focus on the bigger picture, the smaller details are always taken care of. Jo enjoys working with Organising Committees, and has formed many friendships over the years with convenors, industry representatives and delegates.
Jo was invited as part of a select group of New Zealand conference industry business leaders, to be a mentor in the Business Events Industry Aotearoa inaugural mentorship course in 2017. This important 12-week programme allowed her to share her extensive knowledge and skill with event and conference planners new to conference management.
Jo is a member of the Australian Professional Conference Organiser Association Inc.
Jill has been managing medical conferences for the past 20 years, in both New Zealand and Australia. Her specialist roles at Outshine include sponsorship and exhibition management and sales, as well as full conference management. Her calm and friendly manner, methodical approach and sense of humour have seen steady growth of investment, repeat business and the building of long-term relationships with key investors and clients.
Jill also has over 20 years’ experience in the hospitality and catering industry, including event delivery: operational, co-ordination, sales/marketing, food and beverage service, accommodation management and roles in hotels and venues in the United Kingdom, Australia and New Zealand.
Jill is a member of the Australian Professional Conference Organiser Association Inc.
Originally from the UK, Annie has spent over a decade honing her skills working within corporate event agencies in London. She emigrated to New Zealand in 2018, initially working for a Waikato based events group. She joined Outshine in 2020, enthusiastically taking on the how to of virtual and hybrid conferencing throughout the pandemic, as well as immersing herself in all aspects of conference management.
Annie has worked with a variety of clients from Google to homegrown corporates, working globally on a diverse range of events from large scale conferences to outdoor functions, gaining a comprehensive set of skills in her ’event toolbox.‘ As the senior conference coordinator at Outshine, she has opened her ‘toolbox’ to now include the coordination of medical conferences, with a strong client focus and an “anything is possible” attitude.
Fiona has over a decade of experience working with small businesses and multinational organisations in the training and conference industry. Her roles have spanned Europe, North America, Asia and New Zealand, including positions in the highly technical localisation and globalisation sectors, as well as the fast-paced and ever-evolving global marketing industry.
Her expertise and skills have now been seamlessly integrated into the Outshine team and the conference management industry. With a clear focus on delivering an outstanding delegate experience, Fiona’s exceptional customer service and personable approach ensure a smooth journey from registration to the final farewell at the end of the last session. Her meticulous attention to detail has quickly made her an expert in designing and building our online registration forms, websites, hybrid platforms and apps.
In May 2024, Outshine welcomed Sheryl to our team. With an extensive background in hotel group processing, management and key leadership positions, Sheryl brings wide-ranging expertise in accommodation and hotel contracting, along with a varied and wide knowledge of online design suites. Her client and service delivery focus, coupled with her composed and welcoming demeanor, ensures an enjoyable, efficient delegate experience, where no request is too much trouble.
Gary manages all aspects of Outshine’s financial services. His experience includes project management and financial management of a number of businesses with an annual turnover of NZ$12,000,000 per year.
He has specific experience working with Community groups, tender and major contract management and his expertise is sought throughout New Zealand. Gary’s experience and knowledge in management of small to medium businesses and large-scale projects makes him a valued member of the Outshine team.
